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Q: |
Do prices include
delivery and set-up? |
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A: |
Delivery and set-up are included in our
price (within the Detroit Metropolitan Area). In certain unique
situations there may be additional delivery or setup charges. Please
call us for further information. |
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Q: |
I would like to
place a reservation for equipment. How far in advance should I place
my order? |
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A: |
Once you have chosen a date and know
what you need, do not wait. Please call us as soon as possible to
reserve the equipment you need for your event. Most commonly 2 to 3
months notice is sufficient although it depends on demand for that day. |
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Q: |
How do I go about
placing an order when I am ready to make a reservation? |
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A: |
When you have set a date and know what
you may want, call our office at (248) 926-0296 to place your
order. We will check availability of equipment, set-up delivery and
pick up dates, answer any questions you may have and place your order.
We will then mail you a proposal. All reservations require a deposit
of 1/3 of the total rental contract. |
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Q: |
Is it possible to
set up a tent without staking into the ground? |
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A: |
Not all tents need to be staked into
the ground, however all tents need to be secured for safety reasons.
Safety is our number one concern. Please call for further information
regarding staking issues. |
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Q: |
Can a tent be
installed on a deck? |
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A: |
Yes, but it requires the use of a frame
tent. The tent size may be restricted by elements surrounding the
deck such as entryway, elevation of deck, railings, etc. A sight
survey is required for installation on a deck. |
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Q: |
Do your tents
include side curtains? |
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A: |
All of the tents come with a specified
amount of curtains depending on tent size. Additional curtains can be
ordered for a small charge. |
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Q: |
What is your policy
on rain dates? |
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A: |
We cannot cancel due to weather
conditions. We hope that your tent rental will help to alleviate
unforeseen weather issues. |
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Q: |
What happens to my
deposit if I have to cancel or postpone my event? |
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A: |
Although most deposits are
non-refundable, we will gladly apply your deposit toward a new date
depending on availability of equipment. |
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Q: |
Will your company
setup and take down furniture? |
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A: |
For a small fee we will set up and
take down equipment; however, this service will need to be scheduled at
the time of your reservation. |
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Q: |
When dose Bos Tent
Rental need my final count on equipment? |
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A: |
Final equipment count is
needed 3 business days prior to your event. Additions are not always
possible however we will try to accommodate all of our customers to
the best of our ability. |
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